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Ideas for RICOH ProcessDirector

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Status Under consideration
Created by Guest
Created on Mar 23, 2021

Provide GUI action that allows user to download files from the job's spool directory, or perhaps to tar up the entire spool directory.

There are circumstances, typically when testing and/or trouble-shooting, when it would be useful for a sufficiently-authorized user to be able to download job-related files for review and/or analysis, including being able to provide them to RPD support teams. The most common files of interest might be the job/print file or the DPF, but there isn't necessarily a good reason to limit what files from the spool could be obtained.

Currently, the job viewer restricts the "print" and "save" of a file to be the current page being viewed. In contrast, when reviewing in Archive the user, (if in a group with this authority), can save/download the entire file from the repository.

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