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Ideas for RICOH ProcessDirector

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Status Under consideration
Created by Guest
Created on Oct 11, 2023

RPD Windows User Account Check

It would be worth us documenting how customers can check which Windows account was used to install RPD, as we get SO many problems with this -

EG : check the install logs :

C:\Program Files\Ricoh\ProcessDirector\logs\installer\Ricoh_ProcessDirector_Install_*.log

foruser.name EG : “user.name == Server.admin”

Could RPD also log that account name to a cfg type file, and check that against the user running upgrades etc, and warn the customers of a missmatch.

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