Integration with OTel Standards for monitoring and alerting

To integrate OpenTelemetry (OTel) with Ricoh Process Director for comprehensive monitoring and alerting, instrument key components using OTel SDKs or agents to collect traces, metrics, and logs. Export this telemetry data to observability platforms like Lightstep for distributed tracing, Zabbix for infrastructure monitoring, and Prometheus/Grafana for real-time dashboards. Configure alerting rules in Zabbix and Grafana to detect anomalies or failures. Additionally, integrate with ServiceNow to automatically create incident tickets based on alert triggers, ensuring streamlined IT operations and faster issue resolution across the print workflow environment.