Ideas for RICOH ProcessDirector

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Timed input device

Add a new type of input device that submits jobs on a timed schedule. Examples of how this could be used: run a workflow to generate reports on a regular schedule, run a workflow to issue REST calls on a regular schedule, run a workflow to retriev...
17 days ago in  0 Under consideration

Integration with OTel Standards for monitoring and alerting

To integrate OpenTelemetry (OTel) with Ricoh Process Director for comprehensive monitoring and alerting, instrument key components using OTel SDKs or agents to collect traces, metrics, and logs. Export this telemetry data to observability platform...
6 days ago in  0 Under consideration

Provide Ricoh Plugin with current Microsoft Visual C++ Redistributable Package

We are unable to get approval to install the plug in because it requires a more current version of the Microsoft Visual C++ 2010 Redistributable Package, which is currently denied software at our company.
5 months ago in  0 Under consideration

The header of job table is hidden under popup message.

When you enable Advanced filter, a message "Filter applied" popups overlapping on the column header for seconds. The operator feels it annoying, since he immediately would like to touch on the header to sort jobs. It is desirable to be able to cha...
3 months ago in  1 Under consideration

Difficult to copy/paste

When you select, copy and paste a part of text on the screen of RPD, such like job name, it is difficult because selected text is released immediately when you untouch the mouse button.
3 months ago in  0 Under consideration

Reorganize step templates in workflow builder.

We just moved to 3.13.1, in the workflow builder, I much prefer having the step templates in alphabetical order (no groups). I know you can search, but it is easier for me to scroll. Right now I have to look at multiple lists/groups to find what I...
about 1 month ago in  0 Under consideration

Customize screen colors

On "Schedule" dialog, When you select a printer, its color changes to light blue. However, customers are requesting more vibrant color so that operators can easily identify which printer is selected. It would be nice if you could change the colo...
3 months ago in  1 Under consideration

Job portlet setting by user

Maximum number of rows on Job portlet is specified by recordsPerPage in /aiw/aiw1/config/product.cfg, that is 1500 by default. You can change it, but it affects all users of RPD. The customer requires it possible to set different value for each u...
3 months ago in  0 Under consideration

Be able to have Microsoft SQL as the database of choice

Whilst it is brilliant that we have a choice of PostGRES as an option for an external database, our business has no DBA's experienced with it. If we could utilise Microsoft SQL with in the business we have entire teams that have years of experience.
8 months ago in  0 Under consideration

Use SystemName in the file name created when exporting objects

Instead of the exported filename being Ricoh_Export-TIMESTAMP.xml - it includes the SystemName as part of the file name (if set)
10 months ago in  0 Under consideration