Ideas for RICOH ProcessDirector

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include step resources as references when doing an export object

currently, when you do an export object and include references, it does not pull any step resources that are used in the workflow, please make that available.
2 days ago in  0 Under consideration

add port number in the input devices and printers to be able to be added to the table

when you do a manage column on the input devices and printers table in the admin tab, it does not have an option for the port number, please add it there, thanks!
4 days ago in  0 Under consideration

Add the "Output Format" scheduling attribute to the "Custom PDF Printer" object

Adding the "Output Format" scheduling attribute to the "Custom PDF Printer" object would allow customers with a mix of printers to use the same scheduling attributes across all of their printers.
5 days ago in  0 Under consideration

"AddJobToOrder" step

I want to be able to add a job to an existing order, similar to the job submission portlet where an order number can be inherited. It is useful for dynamically created child jobs of jobs within orders, e.g. created by CreateJobsFromXML, which are ...
11 days ago in  0 Under consideration

Timed input device

Add a new type of input device that submits jobs on a timed schedule. Examples of how this could be used: run a workflow to generate reports on a regular schedule, run a workflow to issue REST calls on a regular schedule, run a workflow to retriev...
2 months ago in  0 Under consideration

Integration with OTel Standards for monitoring and alerting

To integrate OpenTelemetry (OTel) with Ricoh Process Director for comprehensive monitoring and alerting, instrument key components using OTel SDKs or agents to collect traces, metrics, and logs. Export this telemetry data to observability platform...
about 2 months ago in  0 Under consideration

Provide Ricoh Plugin with current Microsoft Visual C++ Redistributable Package

We are unable to get approval to install the plug in because it requires a more current version of the Microsoft Visual C++ 2010 Redistributable Package, which is currently denied software at our company.
6 months ago in  0 Under consideration

Difficult to copy/paste

When you select, copy and paste a part of text on the screen of RPD, such like job name, it is difficult because selected text is released immediately when you untouch the mouse button.
5 months ago in  0 Under consideration

When sending multiple PDFs and there is a corrupt, skip the document

We send thousands of documents per day, but if there is a single corrupted document, the whole job stops and have to resend the files. If we could send a notification that file xyz was corrupted for notification and then have RPD skip that file an...
about 2 months ago in  0 Under consideration

Viewing which job is using up resources in System Health panel

It would be nice to know what job/workflow in RPD is using up the cpu processes and memory in the System Health Panel, especially when there are hundreds of jobs in the queue
25 days ago in  0 Under consideration