Ideas for RICOH ProcessDirector

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Showing 291 of 291

RPD Windows User Account Check

It would be worth us documenting how customers can check which Windows account was used to install RPD, as we get SO many problems with this - EG : check the install logs : C:\Program Files\Ricoh\ProcessDirector\logs\installer\Ricoh_ProcessDirecto...
over 1 year ago in  0 Under consideration

Digitally sign Plug-in Installer with publisher information

Security software on RPD client machines could be configured to block the installation of any software package that is not digitally signed with publisher information. The install program for the RPD Plugin for Adobe Acrobat should be updated to b...
over 1 year ago in  0 Under consideration

Provide script to create default Reports database and user when installing external PostgreSQL

For our RPD 3.12.1 with DB2 customers who want to use the Reports features and have to install their own Postgres database (they do not want to use the Docker container), would it be possible to provide a script to create the default Reports datab...
9 months ago in  0 Under consideration

View Job in Workflow - View previous workflows

On jobs, for the VJIW action, we currently show only the current workflow. User request is for a menu listing the previous workflows the job has traversed, to see the full path the job has taken.
over 1 year ago in  0 Under consideration

Compare two workflows

Ability to see a side-by-side (or stacked) comparison of two workflows, presumably to see differences. User might desire ability to edit one or both workflows in this context.
about 4 years ago in  1 Planned

Change the retention of the Audit Log files

Ability to change the maximum age in days of the Audit files saved in /aiw/aiw1/audit/ before they get deleted.
over 1 year ago in  0 Under consideration

I want to contact Ricoh Tech Support through a portal not a phone call

Sometimes it takes hours to get through the layers of phone personnel to get to the right person to report a problem with RPD. I have done my job collecting trace data, and can easily and clearly write up a description of my problem that is often ...
over 5 years ago in  1 Planned

Ability to post messages to Operators on the Schedule dialog

This would allow users with administrative permissions to post messages that would appear on the Schedule Jobs dialog. This could help convey just-in-time info for job scheduling.
3 months ago in  0 Under consideration

Split the Print workflow step in two

Split the current Print workflow step into two steps: Schedule jobs Print jobs This way, you could have your operator schedule and then in between I could redirect it.
3 months ago in  0 Under consideration

Have JVM settings configurable Server object

It would be useful to be able to configure JVM settings for a Server (Secondary) object so it can be exported/imported rather than relying on separate config file.
11 months ago in  0 Under consideration