Ideas for RICOH ProcessDirector

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Make it easier to download ZIP files for Plugin

To make the Plugin work with RPD, you have to update the media and document properties in the Plugin whenever they are updated in RPD. These are stored in two ZIP files that are in the /aiw/aiw1/share folder. Right now, customers have to access th...
3 months ago in  0 Under consideration

Use SystemName in the file name created when exporting objects

Instead of the exported filename being Ricoh_Export-TIMESTAMP.xml - it includes the SystemName as part of the file name (if set)
about 1 year ago in  0 Under consideration

RPD GUI Dark Mode

I think this does not need further explanation :)
over 1 year ago in  0 Under consideration

When sending multiple PDFs and there is a corrupt, skip the document

We send thousands of documents per day, but if there is a single corrupted document, the whole job stops and have to resend the files. If we could send a notification that file xyz was corrupted for notification and then have RPD skip that file an...
5 months ago in  0 Under consideration

"Exit" Type Notifications

Currently RPD supports only Email and REST/SOAP Notifications. Similar to Infoprint Manager, a new notification type would be very beneficial where one could simply call an external program with a parsed control file (like the RunExternalProgram S...
5 months ago in  0 Under consideration

Add the "Output Format" scheduling attribute to the "Custom PDF Printer" object

Adding the "Output Format" scheduling attribute to the "Custom PDF Printer" object would allow customers with a mix of printers to use the same scheduling attributes across all of their printers.
3 months ago in  0 Under consideration

Integration with OTel Standards for monitoring and alerting

To integrate OpenTelemetry (OTel) with Ricoh Process Director for comprehensive monitoring and alerting, instrument key components using OTel SDKs or agents to collect traces, metrics, and logs. Export this telemetry data to observability platform...
5 months ago in  0 Under consideration

Enhance Custom Properties

Add support for new custom job property data types: YesNo (having a boolean-type datatype is common for custom properties) Timestamp (also common) FileName (to allow use with step resources) Allow custom job properties to be set by formula using R...
about 2 years ago in  2 Under consideration

"AddJobToOrder" step

I want to be able to add a job to an existing order, similar to the job submission portlet where an order number can be inherited. It is useful for dynamically created child jobs of jobs within orders, e.g. created by CreateJobsFromXML, which are ...
3 months ago in  0 Under consideration

add timestamps to capture.log

We were trying to figure out why running an aiw capture is taking a long time, we noticed the capture.log does not contain any timestamp. please consider adding timestamps to that log please.
about 1 year ago in  0 Under consideration