Ideas for RICOH ProcessDirector

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Time out on RunExternalCommand

I would like to have a time out property on RunExternalCommand. Because RunExternalCommand runs programs which are not written by Ricoh, the relaibility is not guaranteed. It can happen that a external command "hangs" and runs forever. The tuning ...
about 5 years ago in  0 Under consideration

Add Input File Status to Input Device Notifications

We have had incidents where a file has been moved to the HotFolder Staged location but there has been a problem creating the Job so the Input File Status has changed to Error but no notification can be sent. The most recent issue is being looked a...
over 2 years ago in  0 Under consideration

Can Preprinted Forms Replacement support oversized PDF pages as the shell to achieve full bleed?

Can you specify an offset of the PDF form on the media? Including the ability to exceed the page size of the data page?
about 5 years ago in  0 Under consideration

I need to be able to specify page exceptions for punch for my PDF jobs

Sometimes a customer wants to punch one sheet out of many in a mailpiece. The printers can do this but I can't find a way to specify it in RPD.
about 5 years ago in  0 Under consideration

Provide output PDFL filters in RPD

Can Ricoh provide output PDFL filters where the filter would convert input PDF to output PDF/A PDF or PDF/X PDF files.
over 2 years ago in  0 Under consideration

Add Virtual Printer in AssignJobValue Step

When addressing Ricoh TotalFlow printers (VC's), and we have many different paper sizes to deal with, we currently need to address different printers, each one containing its own Virtual Printer, with its own paper defined. If we can set Virtual P...
over 2 years ago in  0 Under consideration

Script to extract all job and document properties on a system

I want to be able to get a list of all of the job and document properties in my system but I can't use DB2 commands because you don't publish the table schema. Could you provide a script that outputs that information?
over 5 years ago in  0 Under consideration

Tray information for Printer, should give live information

With Printers -> Show trays a list with media in the printer is shown. However this is a list which comes from the database and not a real time list. Also when printer property "Data stream to send" is set to JDF, the "Tray information for Prin...
over 5 years ago in  0 Under consideration

Export Workflow - includes config files used by the workflow

When a workflow is exported, it would be good if the export included all the config files that are referred to by the workflow. Maybe only when "All references" is selected ?
over 2 years ago in  0 Under consideration

Import to detail what is missing when it wants a feature

When importing a bundle of objects (workflows, printers, etc with "Add references" selected at export time)... The import failed with "Missing feature license" - I think this was actually trying to say "missing a featrure" (as I had one missing). ...
over 2 years ago in  0 Under consideration