Ideas for RICOH ProcessDirector

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Time out on RunExternalCommand

I would like to have a time out property on RunExternalCommand. Because RunExternalCommand runs programs which are not written by Ricoh, the relaibility is not guaranteed. It can happen that a external command "hangs" and runs forever. The tuning ...
over 5 years ago in  0 Under consideration

Can Preprinted Forms Replacement support oversized PDF pages as the shell to achieve full bleed?

Can you specify an offset of the PDF form on the media? Including the ability to exceed the page size of the data page?
over 5 years ago in  0 Under consideration

I would like RPD to email me when my maintenance agreement is coming due

Give me some advance warning so I can start the process to get the maintenance purchased in time. I should be able to name a list of email addresses to receive this notification a month or two in advance.
over 5 years ago in  0 Under consideration

I need to be able to specify page exceptions for punch for my PDF jobs

Sometimes a customer wants to punch one sheet out of many in a mailpiece. The printers can do this but I can't find a way to specify it in RPD.
over 5 years ago in  0 Under consideration

Virtual "Mock" Printers that redirect to Workflows

REQUEST: The ability to add a Virtual Printer that allows you to select a Workflow. Any jobs scheduled to this "Printer" will be processed through the selected Workflow instead of going to a physical printer. USES: In complex job input environment...
almost 3 years ago in  1 Under consideration

Upon Session Timeout, immediately redirect the user to the login screen.

After session timeout, the last open page is still visible instead of redirecting to the login screen to protect sensitive data. The application should redirect a user whose session has expired to the log off page so the user session will be inval...
almost 3 years ago in  0 Under consideration

Script to extract all job and document properties on a system

I want to be able to get a list of all of the job and document properties in my system but I can't use DB2 commands because you don't publish the table schema. Could you provide a script that outputs that information?
over 5 years ago in  0 Under consideration

Tray information for Printer, should give live information

With Printers -> Show trays a list with media in the printer is shown. However this is a list which comes from the database and not a real time list. Also when printer property "Data stream to send" is set to JDF, the "Tray information for Prin...
over 5 years ago in  0 Under consideration

Add Input File Status to Input Device Notifications

We have had incidents where a file has been moved to the HotFolder Staged location but there has been a problem creating the Job so the Input File Status has changed to Error but no notification can be sent. The most recent issue is being looked a...
almost 3 years ago in  0 Under consideration

Provide output PDFL filters in RPD

Can Ricoh provide output PDFL filters where the filter would convert input PDF to output PDF/A PDF or PDF/X PDF files.
almost 3 years ago in  0 Under consideration