Ideas for RICOH ProcessDirector

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Showing 318 of 318

Restart Feature Manager if running when saving changes to the HTTPS settings screen.

Currently RPD up to v3.13.1 will allow HTTPS settings to be changed on the fly but we have found problems with this if the Feature Manager is running. Where the feature manager does not pick up configuration changes and can not communicate with th...
28 days ago in  0 Planned

Timed input device

Add a new type of input device that submits jobs on a timed schedule. Examples of how this could be used: run a workflow to generate reports on a regular schedule, run a workflow to issue REST calls on a regular schedule, run a workflow to retriev...
about 1 month ago in  0 Under consideration

Integration with OTel Standards for monitoring and alerting

To integrate OpenTelemetry (OTel) with Ricoh Process Director for comprehensive monitoring and alerting, instrument key components using OTel SDKs or agents to collect traces, metrics, and logs. Export this telemetry data to observability platform...
24 days ago in  0 Under consideration

When sending multiple PDFs and there is a corrupt, skip the document

We send thousands of documents per day, but if there is a single corrupted document, the whole job stops and have to resend the files. If we could send a notification that file xyz was corrupted for notification and then have RPD skip that file an...
14 days ago in  0 Under consideration

SAP Callback just like in IPM

RPD should be able to have a "callback daemon" or similar running to sync the job status with an SAP system, which transferred this job via the OMS plugin in SAP.
15 days ago in  0 Under consideration

"Exit" Type Notifications

Currently RPD supports only Email and REST/SOAP Notifications. Similar to Infoprint Manager, a new notification type would be very beneficial where one could simply call an external program with a parsed control file (like the RunExternalProgram S...
16 days ago in  0 Under consideration

Apache Kafka Integration

I want to be able to have native Apache Kafka Input Devices and Notifications. This means, that Input Devices can create jobs when they receive a message on the subscribed topic and Notifications can send message on defined topics.
16 days ago in  0 Under consideration

Provide Ricoh Plugin with current Microsoft Visual C++ Redistributable Package

We are unable to get approval to install the plug in because it requires a more current version of the Microsoft Visual C++ 2010 Redistributable Package, which is currently denied software at our company.
5 months ago in  0 Under consideration

Difficult to copy/paste

When you select, copy and paste a part of text on the screen of RPD, such like job name, it is difficult because selected text is released immediately when you untouch the mouse button.
4 months ago in  0 Under consideration

Add support to RPD for printing to TLS enabled printers.

I have had a few customers recently ask about printing from RPD to Ricoh printers (both cutsheet and CF) that have TLS enabled on the printers. As security get more and more elevated, customers are wanting to lock down data in transit in all areas...
20 days ago in  0 Under consideration