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Ideas for RICOH ProcessDirector

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I want to receive text message notifications when printers or jobs go into error

I have set up email notifications for these conditions but my employees don't always have access to their work email when they are on the floor. They can receive text messages though. I would like to get the same notifications I do with email as t...
over 7 years ago in  0 Idea Being Evaluated

I want to be able to email a proof of a document that I have composed to a client for their approval

I want to be able to have steps in my workflow generate an email with an attachment of a single document of a large print file to my client so that they can approve the layout and design before I print their job. I want their email approval to aut...
over 7 years ago in  0 Idea Being Evaluated

Improve messages in System.trace relating to Avanti Slingshot

Amber Watkins suggested I raise this request through "Ideas". I frequently see errors like this in the RPD System.trace when it wishes to talk to Avanti Slingshot: 2023-01-11 06:20:08.239+0000 Job-E 324956745 ID: 15 Error: 12 2023-01-11 06:20:08....
almost 4 years ago in  0 Idea Being Evaluated

Disable spool directories

RPD lets you add spool directories, but there is no way to disable a spool directory. If one of the spool diectories needs to be removed it should be possible to turn off storing new jobs in that directory. Once all of the jobs with files in that ...
over 5 years ago in  0 Idea Being Evaluated

Ability to reference Step Resources from control files and commands in RPD

Sometimes RPD administrators do not have direct access to files on the server hosting RPD. Step Resources are objects in RPD representing files uploaded by users directly into RPD and can be referenced by step templates properties. However, there ...
over 5 years ago in  0 Idea Being Evaluated

We would like to increase the number of sort fields from six to 10

We have clients that have 7 lines of mailing address and need to sort on all 7 for householding requirements
over 5 years ago in  1 Idea Being Evaluated

Add a resubmit action item

similar to the process again action for the job, allow a user to simply resubmit the job from the very beginning, discarding all the property changes that have been done or if the input data stream has been updated. if the job has already created ...
almost 4 years ago in  0 Idea Being Evaluated

I want to set priority for all jobs created with a certain input device

In order to ensure the first step in the workflow (SetJobPropsFromTextFile) has the correct priority vs currently processing jobs, I want to se the priority at the creation of the job. This would allow those jobs to create and process sooner than ...
almost 6 years ago in  1 Idea Being Evaluated

Split the Print workflow step in two

Split the current Print workflow step into two steps: Schedule jobs Print jobs This way, you could have your operator schedule and then in between I could redirect it.
almost 2 years ago in  0 Idea Being Evaluated

View Job in the workflow for the history of workflows

When you perform a "changeJobType" step in the workflow and your job moves to the next workflow, you will lose visibility into what branches your job moved into in the original workflow. you have to view the log and try to make sense of it. Instea...
almost 4 years ago in  0 Idea Being Evaluated