Ideas for RICOH ProcessDirector

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Job Size Supported Options

Add another option in properties for Job Size Supported. (<0) Less Than(>0) More Than Or have the option to set a specific amount under job size. 45 - Job Size Example - <45 >45 This leaves jobs a size of 45 to not be picked up by the ...
about 1 year ago in  0 Under consideration

Add Last Used date column to Step Templates view

I want you to store and display the last date each step template was used, then display it on the step templates page.
about 2 years ago in  0 Under consideration

Please add RPD System Setting to configure Usage Percent Threshold for AFP Printing

Customers keep reporting that their AFP printing halts or their RPD GUI behaves erratically when Windows free disk space is <10%. The RPD GUI does not help identify the problem. When printing AFP jobs using RPD, PSF has a threshold for PSF segm...
over 2 years ago in  0 Under consideration

Optional scrollbar on Main page side panel

In version 3.10 the main page had a scroll bar that allow the left side sub windows to expand and scroll thru them. version 3.11.2 remove the scroll bar by design. This request is to allow the scrollbar to be added as an optional feature that can ...
about 2 years ago in  0 Under consideration

A way to migrate RPD on Windows from a userid to a service userid

So often RPD gets installed by a "standard" userid on Windows, as people do not appreciate the problems that will lead to. It would be good if there is a way to move an existing RPD install to use a different userid, which has been setup as a spec...
almost 3 years ago in  1 Under consideration

Multi-factor authentication support

At the moment RPD does not support Multi Factor Authentication. Within our company its a new restriction that RPD has MFA implemented.
almost 5 years ago in  2 Under consideration

SetJobProps/DocPropsFromConditions - Multiple Entries

In the SetJobPropsFromConditions and SetDocPropsFromConditions steps, it would be useful to be able to consolidate steps in the workflow when multiple conditions files need to be used, by giving each step template the ability to parse/process mult...
about 1 year ago in  0 Under consideration

Allow for a service account to execute the rest API

This would eliminate the need to remember to reset the service account password every 90 days. We use 90 days in order to meet HIPAA requirements.
about 5 years ago in  0 Under consideration

Accept all defaults at install time

Have an option on the "setup" binary to accept all default options at install time. Obviously the license will need to be accepted but after that just use the default username, groups, database names and so on so the user does not have to spam ENT...
almost 3 years ago in  0 Under consideration

Enhancement to RunHotFolderApplication

currently, Job.HotFolder.SendingFolder and Job.HotFolder.RetrievalFolder cannot be set from formulas. we've had cases where depending on the application type, we send to different location using the same step in the workflow, would be nice if we c...
over 2 years ago in  0 Under consideration