Ideas for RICOH ProcessDirector

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Ability to add a comment to a workflow

On the workflow canvas, offer users the ability to enter a comment and view the running history of comments on a workflow. This could include special instructions to workflow editors, "notes to self," or explanations beyond the existing workflow "...
over 2 years ago in  2 Delivered

RPD - Add Support for Postgres 17

Postgres 17 required to deploy RPD in our environment. We will not be certifying the currently required Postgres 15, and until 17 is supported we will not be able to deploy.
8 months ago in  1 Delivered

Fix Wiping of Custom Printer Definition during EPK Installs

We recently had a Tomcat update for our RPD servers and during the EPK installs (either ProductUpdate or PDFDocumentSupport) our custom printer definition got wiped out and had to be reinstalled. Some instructions to manually back up the file or a...
over 1 year ago in  4 Delivered

I'd like to be able to change the background color of the interface

We have had deveolpers inadvertently make changes to our prod environment when they thought they were in test. Our Putty and WinSCP sessions have different backgrounds for test and prod. I'd like to see this as an option to further differentiate t...
over 6 years ago in  0 Delivered

I want to contact Ricoh Tech Support through a portal not a phone call

Sometimes it takes hours to get through the layers of phone personnel to get to the right person to report a problem with RPD. I have done my job collecting trace data, and can easily and clearly write up a description of my problem that is often ...
over 6 years ago in  1 Delivered

Set RPD Locations at a Group level in addition to a User Level

I would like the ability to set a default Allowed locations setting for each RPD group so that when I add a user as a member of that group, their Allowed locations are inherited from the group value. I add new users often using my LDAP groups so I...
over 5 years ago in  2 Delivered

Adding custom order properties

I want to be able to create new custom properties for orders, just like for jobs and documents with the "Custom Properties" menu under Administration.
7 months ago in  1 Delivered

Have the RICOH ProcessDirector Plug-in for Adobe Acrobat support OpenJDK Java

In the company I work for, we do not have the appropriate license to run Oracle Java. If we do install it, the installation is automatically removed, normally within a day. This makes using the RICOH ProcessDirector Plug-in for Adobe Acrobat very ...
over 3 years ago in  2 Delivered

Sample workflow demonstrating Step Chains

Create and provide a sample workflow with sample step chains, in a way that users can see how step chains work and how they might make use of them. Idea could be extended to include additional sample workflows that illustrate important workflow co...
about 2 years ago in  0 Delivered

I want to rename some of the job properties used in RPD

I was so happy when you expanded the number of custom job properties that I could use from 5 to 10 but they still have names like Custom1 and Custom8. It takes a lot of training to tell my operators what those properties mean as headings on the Jo...
over 6 years ago in  1 Delivered