Ideas for RICOH ProcessDirector

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    Restart Feature Manager if running when saving changes to the HTTPS settings screen.

    Currently RPD up to v3.13.1 will allow HTTPS settings to be changed on the fly but we have found problems with this if the Feature Manager is running. Where the feature manager does not pick up configuration changes and can not communicate with th...
    over 1 year ago in  0 Delivered

    Add support for TLS 1.3 in RPD

    We have an increasing number of requests for procedures to disable old insecure ciphers used with TLS 1.2, from RPD customers whose IT security regularly scan their systems for security vulnerabilities.Adding support for TL 1.3 would hopefully red...
    about 1 year ago in  0 Delivered

    Ability to add a comment to a workflow

    On the workflow canvas, offer users the ability to enter a comment and view the running history of comments on a workflow. This could include special instructions to workflow editors, "notes to self," or explanations beyond the existing workflow "...
    over 3 years ago in  2 Delivered

    Compare two workflows

    Ability to see a side-by-side (or stacked) comparison of two workflows, presumably to see differences. User might desire ability to edit one or both workflows in this context.
    about 6 years ago in  1 Delivered

    I'd like to be able to change the background color of the interface

    We have had deveolpers inadvertently make changes to our prod environment when they thought they were in test. Our Putty and WinSCP sessions have different backgrounds for test and prod. I'd like to see this as an option to further differentiate t...
    over 7 years ago in  0 Delivered

    I want to contact Ricoh Tech Support through a portal not a phone call

    Sometimes it takes hours to get through the layers of phone personnel to get to the right person to report a problem with RPD. I have done my job collecting trace data, and can easily and clearly write up a description of my problem that is often ...
    over 7 years ago in  1 Delivered

    Set RPD Locations at a Group level in addition to a User Level

    I would like the ability to set a default Allowed locations setting for each RPD group so that when I add a user as a member of that group, their Allowed locations are inherited from the group value. I add new users often using my LDAP groups so I...
    over 6 years ago in  2 Delivered

    Fix Wiping of Custom Printer Definition during EPK Installs

    We recently had a Tomcat update for our RPD servers and during the EPK installs (either ProductUpdate or PDFDocumentSupport) our custom printer definition got wiped out and had to be reinstalled. Some instructions to manually back up the file or a...
    over 2 years ago in  4 Delivered

    Have the RICOH ProcessDirector Plug-in for Adobe Acrobat support OpenJDK Java

    In the company I work for, we do not have the appropriate license to run Oracle Java. If we do install it, the installation is automatically removed, normally within a day. This makes using the RICOH ProcessDirector Plug-in for Adobe Acrobat very ...
    over 4 years ago in  2 Delivered

    I want to rename some of the job properties used in RPD

    I was so happy when you expanded the number of custom job properties that I could use from 5 to 10 but they still have names like Custom1 and Custom8. It takes a lot of training to tell my operators what those properties mean as headings on the Jo...
    over 7 years ago in  1 Delivered