Ideas for RICOH ProcessDirector

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Add critical filesystems to System Health portal

The System Health portal shows CPU and Memory usage but does not show disk utilisation. It would be very useful to show the state of disk usage, particularly the spool and the PSF filesystems PSF will not function when utilization has less than 10...
about 4 years ago in  0 Under consideration

I want to use the presence (not the content) of a barcode on a page as a trigger to identify the start of a page group

Some jobs I receive already have barcodes on the first page of each document so that would be a great trigger to use to determine document boundaries. It doesn't matter what data is in the barcode, just the fact that it is a barcode of some type (...
over 5 years ago in  0 Under consideration

It would be great to have a sample application that uses the Rest API that the GUI uses

The examples of individual commands that you document in swagger are great but an example that puts some of those commands together to do something meaningful like get the status of all of the printers in the system and display them would help som...
over 5 years ago in  0 Under consideration

Input device status notification email - when a hot folder or LPD folder disconnects/disables would be nice to get an email stating that so it doesn't go unnoticed for too long.

No description provided
over 1 year ago in  1 Under consideration

Add PDF/X-4 output support

If my composition tool produces PDF/X compliant files and then I perform document manipulations on them (add barcodes, etc.), the PDF/X structural information is lost. I would like RPD to preserve the PDF/X instructions when rebuilding the PDF fro...
almost 5 years ago in  0 Under consideration

Toggle to group jobs together when filtering

I would like to be able to filter on jobs the same way i can now, but be able to toggle something so that any job in the hierarchy related to the search shows, rather than the individual one. for example, if i search for jobs in the retainComplete...
9 months ago in  0 Under consideration

Improve flexibility of Common Properties feature

The Common Properties feature is a free feature that adds commonly used job and document properties to the RPD system. When this feature is used, only a few of the properties actually are needed. It would be useful to change this feature so that i...
9 months ago in  0 Under consideration

When the SendEmail step has a problem, there is not enough detail in the EJB001E message

Please add something to help customers diagnose these. The message - " Failed to send email to the specified recipients. The message from SMTP server is: Exception reading response" Is there anything else that could be put in the message? - as Tra...
over 1 year ago in  0 Under consideration

Ability to dissolve the steps in a step chain into its workflow

When user has added a step chain into a workflow, they might want to remove the step chain container and have the included steps placed directly on the canvas.
over 4 years ago in  0 Under consideration

Import custom certificate authority (CA)

I want to be able to easily install custom CA key stores, so that RPD can communicate with my internal servers, which have HTTPS, but signed with my custom CA.
about 2 years ago in  0 Under consideration