Ideas for RICOH ProcessDirector

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When the SendEmail step has a problem, there is not enough detail in the EJB001E message

Please add something to help customers diagnose these. The message - " Failed to send email to the specified recipients. The message from SMTP server is: Exception reading response" Is there anything else that could be put in the message? - as Tra...
almost 2 years ago in  0 Under consideration

Workflow Builder - Manually reposition part of a connector

"This need has come up multiple times. Would like ability to drag a part of a connector and move it." For example, if a connector has multiple elbows, this would allow the user to grab a part of a connector between two elbows and "slide" it away f...
over 4 years ago in  0 Under consideration

I want to use the presence (not the content) of a barcode on a page as a trigger to identify the start of a page group

Some jobs I receive already have barcodes on the first page of each document so that would be a great trigger to use to determine document boundaries. It doesn't matter what data is in the barcode, just the fact that it is a barcode of some type (...
almost 6 years ago in  0 Under consideration

It would be great to have a sample application that uses the Rest API that the GUI uses

The examples of individual commands that you document in swagger are great but an example that puts some of those commands together to do something meaningful like get the status of all of the printers in the system and display them would help som...
almost 6 years ago in  0 Under consideration

Please enable the INTRAY(BIN) parameter to be used with the RPD printer.

If INTRAY is specified on z/OS, paper will be fed from the specified tray of the AFP printer. I want to achieve the same thing with RPD.
over 1 year ago in  0 Under consideration

Enhance Acrobat plugin to support doc level dynamic insert

"Adobe plugin doesn’t really specify doc-level dynamic insert. Can do it globally. But can’t really, we generate UPS labels, embedded, not dynamic, have to hijack PDF box. Need programming experience. Some kind of tool for doc-level inserts would ...
about 2 years ago in  0 Under consideration

Add the ability to reference a step chain from a workflow

Currently when a step chain is added to a workflow, it is copied into the workflow. Any changes made to the step chain will not be picked up unless the step chain is replaced in the workflow by the updated version. This is a request to add the abi...
over 4 years ago in  1 Under consideration

Add a divider between copies for a PDF Print Job

For PDF Cut Sheet printer have the option to add a divider to a Print Job when a number of copies is selected. The divider can be selected at the start or end of the printed copy and also from a selected tray. This will provide an operator a visua...
almost 6 years ago in  0 Under consideration

Enhance email notification for input devices

InputDevice.WaitingFileCount does not show up currently as a column to be selected for input devices email notification. I understand why it was not added because it could be sending some false notification if the input device has a long polling i...
about 2 years ago in  0 Under consideration

Copy step in one workflow and paste into another

If a step has a lot of configuration in it, and he didn't know to make it a step chain when created, there's no way to get the configuration in that step into another step in another workflow. Workaround would be to select that step and make it a ...
about 2 years ago in  0 Under consideration