Ideas for RICOH ProcessDirector

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PDF Plug In - Find data within a bounded box via regex or achor point to identify text that moves on the page

When identifying text on a page the position of the text may not be in a consistent position on a page therefore need to increase the box size which could include other text items. If text within a box could be identified using a regular expressio...
over 5 years ago in  0 Under consideration

Add Fore Edge Cut option to Trimmer output bin

Add the Fore Edge Cut option when selecting the Trimmer(TR5050) as an output bin, to allow the trimmer to cut the edge of the booklet
11 months ago in  0 Under consideration

A way to migrate RPD on Windows from a userid to a service userid

So often RPD gets installed by a "standard" userid on Windows, as people do not appreciate the problems that will lead to. It would be good if there is a way to move an existing RPD install to use a different userid, which has been setup as a spec...
over 2 years ago in  1 Under consideration

Accept all defaults at install time

Have an option on the "setup" binary to accept all default options at install time. Obviously the license will need to be accepted but after that just use the default username, groups, database names and so on so the user does not have to spam ENT...
over 2 years ago in  0 Under consideration

Enhancement to RunHotFolderApplication

currently, Job.HotFolder.SendingFolder and Job.HotFolder.RetrievalFolder cannot be set from formulas. we've had cases where depending on the application type, we send to different location using the same step in the workflow, would be nice if we c...
almost 2 years ago in  0 Under consideration

Multi-factor authentication support

At the moment RPD does not support Multi Factor Authentication. Within our company its a new restriction that RPD has MFA implemented.
over 4 years ago in  2 Under consideration

add supplemental page functionality to pdf plugin like afp workbench

we had a customer who is converting all their afp workflows to PDF, they use supplemental pages in their afp control file, would be nice to have the same functionality in the pdf plugin so you can define some header/trailer pages and grab stuff fr...
about 2 years ago in  0 Under consideration

Allow for a service account to execute the rest API

This would eliminate the need to remember to reset the service account password every 90 days. We use 90 days in order to meet HIPAA requirements.
over 4 years ago in  0 Under consideration

More step colors

Can we get more step colors that don't match the same colors as different phases in RPD please? or at least add Olive and Ocean from the banner color be added as choices to the step colors?
about 2 years ago in  0 Under consideration

When the SendEmail step has a problem, there is not enough detail in the EJB001E message

Please add something to help customers diagnose these. The message - " Failed to send email to the specified recipients. The message from SMTP server is: Exception reading response" Is there anything else that could be put in the message? - as Tra...
over 1 year ago in  0 Under consideration