Ideas for RICOH ProcessDirector

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Extended Job History

Extended visibility of job history, including all workflows traversed, with detailed information about what happened at each step. Integrate existing job log data with visual, View-Job-In-Workflow-style representation.
almost 2 years ago in  0 Under consideration

Remote Print Secondary

Create a type of secondary that is used only for remote printing. No steps would be allowed to run on the secondary. Printers could be associated with the secondary. The secondary would not have access to the /aiw file system. Instead print files ...
over 1 year ago in  0 Under consideration

Allow for a service account to execute the rest API

This would eliminate the need to remember to reset the service account password every 90 days. We use 90 days in order to meet HIPAA requirements.
over 4 years ago in  0 Under consideration

Job Size Supported Options

Add another option in properties for Job Size Supported. (<0) Less Than(>0) More Than Or have the option to set a specific amount under job size. 45 - Job Size Example - <45 >45 This leaves jobs a size of 45 to not be picked up by the ...
6 months ago in  0 Under consideration

Please add RPD System Setting to configure Usage Percent Threshold for AFP Printing

Customers keep reporting that their AFP printing halts or their RPD GUI behaves erratically when Windows free disk space is <10%. The RPD GUI does not help identify the problem. When printing AFP jobs using RPD, PSF has a threshold for PSF segm...
about 2 years ago in  0 Under consideration

Have RPD store the return code from a RunExternalProgram step

I use several steps based on the RunExternalProgram step template. I want to test on the return code from the external program but it is not stored in RPD. Can it be added as a job property? Then I can use it on a rule on a connector to decide wha...
over 5 years ago in  0 Under consideration

Enhance Acrobat plugin to support doc level dynamic insert

"Adobe plugin doesn’t really specify doc-level dynamic insert. Can do it globally. But can’t really, we generate UPS labels, embedded, not dynamic, have to hijack PDF box. Need programming experience. Some kind of tool for doc-level inserts would ...
over 1 year ago in  0 Under consideration

A way to migrate RPD on Windows from a userid to a service userid

So often RPD gets installed by a "standard" userid on Windows, as people do not appreciate the problems that will lead to. It would be good if there is a way to move an existing RPD install to use a different userid, which has been setup as a spec...
about 2 years ago in  1 Under consideration

Workflow Builder - Manually reposition part of a connector

"This need has come up multiple times. Would like ability to drag a part of a connector and move it." For example, if a connector has multiple elbows, this would allow the user to grab a part of a connector between two elbows and "slide" it away f...
almost 4 years ago in  0 Under consideration

Add File as a notification type

We are using MoveIt and a separate workflow to push notifications to a customer. The workflow addresses notifications that would otherwise be lost because a notification failed to send. It would be nice if we could directly save the notification t...
about 1 year ago in  0 Under consideration