Ideas for RICOH ProcessDirector

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Include In App Help and Help Documentation on how to handle Resource Intensive Steps with examples.

It would warn people of steps that would need tuning or workflow design consideration so that performance is taken into consideration when building workflows or the system is architected.
about 6 years ago in  0 Under consideration

Time out on RunExternalCommand

I would like to have a time out property on RunExternalCommand. Because RunExternalCommand runs programs which are not written by Ricoh, the relaibility is not guaranteed. It can happen that a external command "hangs" and runs forever. The tuning ...
about 6 years ago in  0 Under consideration

Can Preprinted Forms Replacement support oversized PDF pages as the shell to achieve full bleed?

Can you specify an offset of the PDF form on the media? Including the ability to exceed the page size of the data page?
about 6 years ago in  0 Under consideration

I would like RPD to email me when my maintenance agreement is coming due

Give me some advance warning so I can start the process to get the maintenance purchased in time. I should be able to name a list of email addresses to receive this notification a month or two in advance.
about 6 years ago in  0 Under consideration

I need to be able to specify page exceptions for punch for my PDF jobs

Sometimes a customer wants to punch one sheet out of many in a mailpiece. The printers can do this but I can't find a way to specify it in RPD.
about 6 years ago in  0 Under consideration

Ship RPD with add-db-name=Yes as default

almost in every install that we do, we update product.cfg manually to include the database property names to the list of properties as they get confusing on what actual property you are picking especially if customer has a lot of features installed.
about 3 years ago in  0 Under consideration

Script to extract all job and document properties on a system

I want to be able to get a list of all of the job and document properties in my system but I can't use DB2 commands because you don't publish the table schema. Could you provide a script that outputs that information?
about 6 years ago in  0 Under consideration

Windows install userid

Could the manuals (etc) advise customers, MORE clearly, to setup a "task" windows userid/account for installing RPD. And the install tool try and prompt the user to setup a default RPDadmin userid?
about 3 years ago in  0 Under consideration

Tray information for Printer, should give live information

With Printers -> Show trays a list with media in the printer is shown. However this is a list which comes from the database and not a real time list. Also when printer property "Data stream to send" is set to JDF, the "Tray information for Prin...
about 6 years ago in  0 Under consideration

Add support for using schemas in the Reports feature

Currently the Reports feature allows for writing to tables within a single default schema in Postgres. Adding support to write data to different schemas would give customers flexibility in how the Reports data is being stored and used.
about 3 years ago in  0 Under consideration