Ideas for RICOH ProcessDirector

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    Add Zendesk links to external infocenter

    When users are asking how to open a ticket, we can easily point them to that page, it also can be updated on the fly as it is not shipped with RPD.
    over 3 years ago in  0 Idea Being Evaluated

    Folders for sorting jobs based on assigned criteria in Workflows

    It would be fantastic to have the ability to assign collapsible UI folders or groups based on criteria from Workflows. For example: CUSTOMER1------------>POSTERS I I->COLOR I L-> BW L->FLYERS I->COLOR L->BW We have a lot of jobs ...
    over 3 years ago in  0 Idea Being Evaluated

    Add the revoke license feature to the install license page

    If the fingerprint on the server has changed it would make the revoke process faster to install a new license to minimize downtime.
    almost 7 years ago in  0 Idea Being Evaluated

    Instructional Video for Migration Assistant

    An instructional video similar to others we have done on RPD, this one giving an overview and instructions on how to use the Migration Assistant.
    over 3 years ago in  0 Idea Being Evaluated

    Printer-friendly export of a Main page portlet

    For those needing to communicate data from RPD within their organization, this idea would add the ability to save out a "printer-friendly" image of a portlet. A .png file might be most appropriate for data visualization portlets, while a paginated...
    over 3 years ago in  0 Idea Being Evaluated

    Include In App Help and Help Documentation on how to handle Resource Intensive Steps with examples.

    It would warn people of steps that would need tuning or workflow design consideration so that performance is taken into consideration when building workflows or the system is architected.
    almost 7 years ago in  0 Idea Being Evaluated

    Compression of RetainCompletedJobs Steps

    Even though I have RetainCompletedJobs set to compress spool files, When opening job properties from the RPD management console, some files will be expanded. If the input file is AFP, "document.dpf" in D:/aiw/aiw1/spool/default/[job number] is exp...
    over 3 years ago in  0 Idea Being Evaluated

    Time out on RunExternalCommand

    I would like to have a time out property on RunExternalCommand. Because RunExternalCommand runs programs which are not written by Ricoh, the relaibility is not guaranteed. It can happen that a external command "hangs" and runs forever. The tuning ...
    almost 7 years ago in  0 Idea Being Evaluated

    Can Preprinted Forms Replacement support oversized PDF pages as the shell to achieve full bleed?

    Can you specify an offset of the PDF form on the media? Including the ability to exceed the page size of the data page?
    almost 7 years ago in  0 Idea Being Evaluated

    I would like RPD to email me when my maintenance agreement is coming due

    Give me some advance warning so I can start the process to get the maintenance purchased in time. I should be able to name a list of email addresses to receive this notification a month or two in advance.
    almost 7 years ago in  0 Idea Being Evaluated