Ideas for RICOH ProcessDirector

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New Property - Start Print Time

We are able to see when a job is assigned to the printer and when the jobs ends but not when it actually started printing. Our operators often schedule a number of jobs at the same time and depending on the size of the jobs or if there are printer...
almost 4 years ago in  0 Under consideration

Warn RPD Admins / Operators of problems with database maintenance or if it needs to be run.

RPD customers would benefit from being able to see the status of the database maintenance in the RPD GUIs. This would be a big step towards making Admins aware if their server is going unmaintained or there are problems with the underlying DB befo...
about 2 years ago in  0 Under consideration

Job.PreviousPrinter

When a job gets printed, the requested printer property gets set and it unsets after the job is printed but RPD saves it to Job.PreviousPrinter but that property is not available in the jobs table or you can do an advanced filter on it. please con...
7 months ago in  0 Under consideration

PDF Plug-In Text Box Justification and Line Spacing

It would be highly useful when adding text through the Acrobat PDF Plug-in, that there be the option for text justification (left, right, center) within a text box or boundary. Line spacing would also be highly useful. Customers specify these item...
7 months ago in  0 Under consideration

Workflow "self-healing" from job errors

It's possible with RPD workflow to conditionally route a job based on whether it errors or not. A next-level capability would be to conditionally route the job based on the nature of the error. This can be difficult because sometimes a job fails w...
over 1 year ago in  0 Under consideration

Workflow Canvas - Improve legibility and differentiation of step and connector labels

In complex workflows, users sometimes confuse step labels and connector rule labels. Address legibility caused by connector lines bisecting step labels. Introduce style updates to better differentiate between step and connector labels.
over 1 year ago in  1 Under consideration

Optional scrollbar on Main Gui page

in version 3.11 of RPD the scrollbar was removed on the left of the main Gui. This request is to have the scrollbar added back as an option that can be activated by the user or deactivated, depending on user preference.
over 1 year ago in  0 Under consideration

Add support for Azure Postgres Applicaton Service

Customers are increasingly using off-premisis Azure to host RPD servers for both Windows and Linux. With RPD 3.12 introducing PostgresSQL as the main database component, we have a great opportunity to enhance our offering by supporting Postgres ap...
over 1 year ago in  0 Under consideration

provide a list of RPD processes to be monitored

We've had customers asking about a list of processes to be monitored so they can get alerted by their internal system if those processes stop running for whatever reason. would be nice to have that info in InfoCenter. IPM does have something simil...
over 1 year ago in  0 Under consideration

Download copy of PSF trace files

To aid in diagnosing problems, it would be useful to have an action to download AFP Printer PSF trace files. This is particularly useful for when you have GUI only access.
about 2 years ago in  0 Under consideration