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Ideas for RICOH ProcessDirector

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Update pdf index installer to recognize Adobe 2020

The installer for the pdf index tool requires Adobe Acrobat to be installed but it does not recognize Adobe 2020. It would be very helpful to have it recognize Acrobat 2020 so we do have to maintain a vdi with a different version of Acrobat on it.
over 5 years ago in  1 Delivered

Import objects that reference properties or objects not on the system

When trying to import an export from another system there can be references to properties or objects that don't exist on the importing system. Currently this will result in error messages and the object cannot be imported. There should be an optio...
over 5 years ago in  0 Delivered

Add a button to save a print file to a local directory in PDF from the GUI

Customer would like to be able to have users download PDF print files from the GUI in order to re-print them locally or for other purposes either before or after they have been printed and prefer not to go the archive because any times they need t...
over 5 years ago in  0 Delivered

Fix object import to intelligently determine import order

When you import objects in RPD, the objects are imported in the order they are listed, rather than in dependency order. For example, if an input device shows up at the top of the import list and the workflow it requires shows up later in the list,...
over 5 years ago in  0 Delivered

Include video in Help system

Provide short videos describing How to perform common tasks.
over 5 years ago in  0 Delivered

Sort materials in pull-down when assigning insert plans

We have a large number of materials, some with similar names, and when assigning them to a bin in insert plan management, you have to really search through the list to find the right one. If they were sorted by name (or maybe something else that c...
over 5 years ago in  1 Delivered

Add "new to this release" notification icon where new functions are added

Example: Administration | Security | Users and ...| Groups Where a new option has been added in a new release of RPD, add an icon that shows that a given property or action is new to that release, and allow the view of those permissions to be sort...
over 5 years ago in  0 Delivered

Let customers add new job properties in RPD base

Give customers a way to add their own custom job properties in RPD base without requiring Professional Services to provide the Custom Job Properties function.
almost 6 years ago in  0 Delivered

Submit files on the RPD GUI

Add the ability to submit files from the RPD GUI. Currently users are submitting files directly to the cutsheet printers. It would be helpful to have a way for a user to submit a file on the RPD GUI.
almost 6 years ago in  0 Delivered

Add object enabled status on Import Objects page to prevent error

When you try to import an object that already exists (to update it) and the existing object with the same name is enabled, the import will fail due to the enabled object. If the table with the list of objects to be imported had a column for Enable...
about 6 years ago in  0 Delivered